Refund policy
Returns
Ready-to-wear merchandise made within 14 days of purchase, returned in “new” condition will receive a full refund issued back to the original payment method. (i.e. a purchase made using a Mastercard ending in 1234 will be refunded to that Mastercard ending in 1234)
No refunds on sized, altered, or worn items.
No refunds on special orders or custom work (any item we order for you is a special order, any item we create for you is custom work)
No refunds on Shipping
No refunds on discounted or sale items. All Sale items are FINAL SALE.
Exchanges
Any item exchanged within 14 days from the original purchase date in “new, unworn” condition that is unaltered or sized may be exchanged for the full purchase amount (less shipping when applicable).
We will exchange any item that was sold by us as a stock item from our showcase within 14 days of the delivery when accompanied by the original sales receipt, as long as it has not been worn or altered from its original showcase condition (including ring sizing.
Gift Certificates
Gift certificates are not redeemable for cash.